Terms & Conditions
Last Updated: March 12, 2026
By accessing or using the Lexicon Medical Supply website (“Site”), you agree to be bound by these Terms and Conditions. If you do not agree with these terms, please discontinue use of the Site. Lexicon Medical Supply reserves the right to update or modify these Terms at any time without prior notice. Continued use of the Site following any changes constitutes acceptance of those changes.
Electronic Communications
When you visit our Site or send emails to us, you are communicating with us electronically. By using the Site, you consent to receive communications from us electronically, including notices, agreements, disclosures, and other communications required by law.
Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, product descriptions, designs, and software, is the property of Lexicon Medical Supply or its content suppliers and is protected by intellectual property laws.
You may download or print portions of the Site for personal, non-commercial use only. Any reproduction, modification, distribution, or commercial use of Site content without written permission is strictly prohibited.
Account Responsibility
Users are responsible for maintaining the confidentiality of their account information and for restricting access to their account. You agree to accept responsibility for all activities that occur under your account.
Product Information
Lexicon Medical Supply strives to provide accurate product descriptions and pricing information. However, errors may occasionally occur.
We reserve the right to:
- Correct pricing or product description errors
- Cancel or refuse orders containing pricing errors
- Change product availability without notice
Product images may not always reflect the exact item received due to manufacturer packaging changes.
Pricing & Promotions
Prices and availability are subject to change without notice.
If a product is listed at an incorrect price due to a typographical or system error, Lexicon Medical Supply reserves the right to cancel or refuse any orders placed for that product. Orders are not considered accepted until payment has been processed and the order has entered the shipping process.
Coupons, promotional discounts, tiered pricing, and price match guarantees cannot be combined unless specifically stated. Customers may choose only one promotional option per order.
Quantity Limits
Lexicon Medical Supply reserves the right to limit quantities on any products sold through the Site.
Quantity restrictions may apply to:
- Individual customers
- Households
- Billing addresses
- Shipping addresses
- Credit cards used for purchase
Prescription (Rx) Products
Certain products sold on this Site require a valid professional license.
To purchase prescription items:
- A valid professional license must be on file
- Orders must ship to the licensed professional’s business address
- Residential delivery is not permitted
- Signature confirmation may be required
Lexicon Medical Supply reserves the right to cancel orders that do not meet these requirements.
Product Use & Resale Policy
Products sold by Lexicon Medical Supply are intended for use by healthcare professionals, medical facilities, or individual consumers for personal healthcare needs. Products may not be resold, redistributed, or billed to third-party payers without prior authorization.
Lexicon Medical Supply reserves the right to:
- Cancel suspicious orders
- Limit quantities
- Refuse service
If an order appears to be intended for unauthorized resale, product diversion, or fraudulent activity.
Shipping & Fulfillment
Orders may ship from:
- Our Tucson, Arizona facility
- Manufacturer warehouses
- Affiliate distribution centers across the United States
Orders may therefore arrive in multiple shipments. Delivery times are estimates only and cannot be guaranteed. Carrier delivery confirmation or signature confirmation may be used as proof of delivery.
Additional shipping fees may apply for:
- Oversized items
- Freight shipments
- Special handling
- Signature delivery
Payment Disputes & Chargebacks
Customers are encouraged to contact Lexicon Medical Supply directly if there are any issues with an order. Initiating a payment dispute or credit card chargeback without first contacting our customer service team may delay resolution of the issue. Lexicon Medical Supply reserves the right to provide shipping records, delivery confirmations, and order documentation to payment processors in response to disputes. Accounts associated with fraudulent or abusive chargebacks may be restricted from placing future orders.
Medical Disclaimer
Information provided on this website is intended for informational purposes only and should not be considered medical advice.
The content on this Site is not intended to diagnose, treat, cure, or prevent any medical condition and should not replace consultation with a qualified healthcare professional.
Always follow manufacturer instructions and consult a healthcare provider when appropriate.
Warranty Disclaimer
All products and services provided through this Site are provided “as is” and “as available” without warranties of any kind, either express or implied.
Lexicon Medical Supply disclaims all warranties including, but not limited to:
- Merchantability
- Fitness for a particular purpose
- Non-infringement
We do not guarantee that the Site will operate without interruption or that the Site is free from errors or harmful components.
Limitation of Liability
To the fullest extent permitted by law, Lexicon Medical Supply shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of this Site or products purchased through the Site. Our total liability shall not exceed the purchase price of the product involved in the transaction.
Export Compliance
Users agree to comply with all applicable U.S. export control laws and regulations when accessing or using the Site.
Termination
Lexicon Medical Supply reserves the right to suspend or terminate access to the Site for any user who violates these Terms or engages in conduct harmful to the Site, its users, or its business operations.
Governing Law
These Terms shall be governed by the laws of the State of Arizona, without regard to conflict of law provisions. Any disputes arising from use of this Site shall be resolved in the state or federal courts located in Arizona.
Entire Agreement
These Terms constitute the entire agreement between you and Lexicon Medical Supply regarding the use of this Site and supersede any prior agreements. If any portion of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
